Thursday, May 16, 2013

"A Microsoft SharePoint Foundation compatible application could not be found" error while accessing webbased excel or word file"

My user attempted two things and now his problem is resolved.  Don't know if it was a combination of both or just the second action.


When opening a Microsoft Office document in the local client from an Office Web Application, such as the Microsoft Office Word Web App the document does not open. You receive an error message that resembles the following:

Microsoft <Office Application> Web App
To open this document (or presentation or spreadsheet), your computer must be running a version of Microsoft <Office Application> and a browser that supports opening files directly from the Office Web Apps.


1.  Performed steps outlined in this KB Article:  http://support.microsoft.com/kb/833714

2.  Then had user enable Add Ons in Internet Explorer

  • Go to Tools in IE
  • Click on Internet Options
  • Click on Programs at the top
  • Click on “Manage add-ons” near the bottom
  • Click on Publisher, so you can see all of Microsoft Corporation together
  • Scroll to SharePoint names (May be one or several)
  • Make sure they are all enabled by clicking on the name; the Enable button is towards the bottom.
  • Then click OK and OK and restart IE



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What if issue is not resolved yet?!!

try this, this will defiantly solve the issue. (Client machine Restart Requires)

Windows Vista/Windows 7 Solution:
  • Go to Control Panel, Programs, Uninstall a Program.
  • For each Office program that is not an Office 2010 program, select the item and click Change, Choose Add or Remove Features, Click Continue.
  • In Installation Options, expand Office Tools, Click Windows SharePoint Service Support, Choose Not Available, Click Continue. You must do this for all Office family programs that are not Office 2010 including earlier versions of Office Project or Visio.
  • Once configuration is complete, in Programs, click Office 2010, click Change, Choose Repair, Click Continue. (Note: A reboot will be required after the Repair completes)
  • If this is not working.. try removing all the office applications other than office 2010. i.e,. office 2003 word, office 2007 excel etc.
Windows XP Solution: (Very few client machine)
  • Go to Control Panel, Add Remove Programs
  • For each Office program that is not an Office 2010 program, select the item and click Change, Choose Add or Remove Features, Click Continue.
  • In Installation Options, expand Office Tools, Click Windows SharePoint Service Support, Choose Not Available, Click Continue. You must do this for all Office fanuky programs that are not Office 2010 including earlier versions of Office Project or Visio.
  • Once configuration is complete, In Add Remove Programs, click Office 2010, click Change, Choose Repair, Click Continue. (Note: A reboot will be required after the Repair completes)
Hope this helps.. thanks.

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